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Supercharge Your User Stories: Mastering Gherkin Notation for Clearer Requirements"
Introduction In the previous article of our series, we explored how EARS notation (Easy Approach to Requirements Syntax) can be a...

Retha Fraser
Sep 30, 20244 min read
85 views
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Listen Up! How EARS Can Transform Your User Stories
Introduction Did you know that as a business analyst, you need to have really good ears? No, not the ones on the sides of your...

Retha Fraser
Sep 4, 20243 min read
29 views
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Enhancing User Stories: A Guide to Using Effective Notations
Introduction How often do your user stories miss the mark? Ambiguity, missed details, and vague requirements are common pitfalls that...

Retha Fraser
Aug 31, 20242 min read
37 views
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The Role of User Stories in Documenting Requirements: Are They Enough?
Introduction In Agile development, user stories are one of the most popular tools for capturing and communicating requirements. They...

Retha Fraser
Aug 17, 20244 min read
66 views
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Mastering Customer Satisfaction: How BA's Can Elevate Success with CEM
Introduction As businesses strive to stand out in today’s competitive market, one thing remains clear: exceptional customer experiences...
Retha Fraser
Aug 12, 20243 min read
13 views
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Streamlining Processes with Lean: A Guide for Business Analysts
Introduction In the fast-paced world of business efficiency and effectiveness are key to staying competitive. In our previous blog, we...
Retha Fraser
Aug 5, 20243 min read
26 views
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Improving Deliverables with Six Sigma: A Guide for Business Analysts
Introduction In the competitive world of business, ensuring high-quality deliverables is crucial for project success and customer...
Retha Fraser
Jul 29, 20243 min read
18 views
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Enhancing Project Success with Business Improvement Methodologies
Introduction In the competitive landscape of modern business, the role of a business analyst extends beyond traditional tasks to...
Retha Fraser
Jul 22, 20243 min read
33 views
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The Business Analyst’s Guide to Successful Solution Adoption
As Business Analysts, we play a critical role in understanding the needs of our stakeholders and ensuring successful project outcomes....
Retha Fraser
Jul 12, 20243 min read
14 views
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The Coaching Catalyst: The Strategic Use of Open-Ended Questions
Introduction Coaches often use an incredibly powerful technique to open up the conversation: they ask a straightforward but profoundly...
Retha Fraser
Feb 20, 20246 min read
33 views
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Top 5 Skills Every Business Analyst Needs in 2024 (and Courses to Develop Them)
Introduction As we navigate into the third week of 2024, it's a great time to reflect on the role of a Business Analyst. The richness of...
Retha Fraser
Jan 22, 20245 min read
9 views
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Elevate Your Strategy: A Guide to the Powerful MOST Business Analysis Technique
Introduction As businesses evolve and face new challenges, it becomes crucial to prioritize strategic planning and decision-making based...
Retha Fraser
Jan 15, 20242 min read
2 views
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Mastering Change Management in Business Analysis: A Practical Guide to Navigating the Winds of Transformation
Introduction Change is a cardinal part of life - it becomes even more evident when related to businesses. Progressive organizations not...
Retha Fraser
Nov 20, 20233 min read
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Stakeholder Analysis: The Business Analyst's Secret Weapon for Winning Stakeholder Hearts and Ensuring Project Success
Introduction As a business analyst, you know that the success of any project depends not only on the quality of your work but also on the...
Retha Fraser
Oct 30, 20233 min read
7 views
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Top Tools for Process Modelling: A Comprehensive Comparison
Introduction As a business analyst, one of the most critical tasks is process modelling. It helps organizations understand and optimize...
Retha Fraser
Oct 23, 20233 min read
98 views
0 comments

Closing the Gap: An Expert Guide on Gap Analysis for Business Analysts
Introduction As a business analyst, your expertise in identifying opportunities for improvement and driving strategic initiatives is...
Retha Fraser
Sep 11, 20233 min read
23 views
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Capturing User Requirements: When to Choose Use Cases or User Stories
Introduction In the world of software development, understanding the needs and requirements of users is crucial to delivering a...
Retha Fraser
Jul 10, 20233 min read
4 views
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Demystifying Use Cases: A Step-by-Step Guide to Effective Business Requirements Identification
Introduction In today's fast-paced business environment, organizations are continuously looking for ways to improve their processes and...
Retha Fraser
Jun 12, 20233 min read
2 views
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Top 5 Must Do's and Don'ts For New Business Analysts
Introduction Starting a new career as a business analyst can be both exciting and overwhelming. As a new business analyst, you may be...
Retha Fraser
May 15, 20232 min read
11 views
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SWOT Analysis: A Comprehensive Guide for Strategic Planning
Introduction A SWOT analysis is a useful tool for strategic planning that helps you evaluate your strengths and weaknesses,...
Retha Fraser
May 8, 20233 min read
4 views
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