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Retha Fraser
Sep 30, 20244 min read
Supercharge Your User Stories: Mastering Gherkin Notation for Clearer Requirements"
Introduction In the previous article of our series, we explored how EARS notation  (Easy Approach to Requirements Syntax) can be a...
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Retha Fraser
Aug 31, 20242 min read
Enhancing User Stories: A Guide to Using Effective Notations
Introduction How often do your user stories miss the mark? Ambiguity, missed details, and vague requirements are common pitfalls that...
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Retha Fraser
Aug 12, 20243 min read
Mastering Customer Satisfaction: How BA's Can Elevate Success with CEM
Introduction As businesses strive to stand out in today’s competitive market, one thing remains clear: exceptional customer experiences...
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Retha Fraser
Aug 5, 20243 min read
Streamlining Processes with Lean: A Guide for Business Analysts
Introduction In the fast-paced world of business efficiency and effectiveness are key to staying competitive. In our previous blog, we...
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Retha Fraser
Jul 12, 20243 min read
The Business Analyst’s Guide to Successful Solution Adoption
As Business Analysts, we play a critical role in understanding the needs of our stakeholders and ensuring successful project outcomes....
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Retha Fraser
Dec 11, 20233 min read
Adapting to Agile: The Evolving Role of Business Analysts in Agile Environments
Introduction As Agile methodologies have gained widespread adoption, organizations are constantly seeking ways to optimize their...
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Retha Fraser
Nov 20, 20233 min read
Mastering Change Management in Business Analysis: A Practical Guide to Navigating the Winds of Transformation
Introduction Change is a cardinal part of life - it becomes even more evident when related to businesses. Progressive organizations not...
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Retha Fraser
Oct 30, 20233 min read
Stakeholder Analysis: The Business Analyst's Secret Weapon for Winning Stakeholder Hearts and Ensuring Project Success
Introduction As a business analyst, you know that the success of any project depends not only on the quality of your work but also on the...
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Retha Fraser
Jul 17, 20232 min read
From Process to People: A New Era of Business Analysis with Human-Centric Work Design
Introduction In today's fast-paced and ever-evolving business landscape, organizations are constantly seeking innovative ways to improve...
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Retha Fraser
Jun 12, 20233 min read
Demystifying Use Cases: A Step-by-Step Guide to Effective Business Requirements Identification
Introduction In today's fast-paced business environment, organizations are continuously looking for ways to improve their processes and...
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