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Retha Fraser
Aug 12, 20243 min read
Mastering Customer Satisfaction: How BA's Can Elevate Success with CEM
Introduction As businesses strive to stand out in today’s competitive market, one thing remains clear: exceptional customer experiences...
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Retha Fraser
Jul 22, 20243 min read
Enhancing Project Success with Business Improvement Methodologies
Introduction In the competitive landscape of modern business, the role of a business analyst extends beyond traditional tasks to...
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Retha Fraser
Jul 12, 20243 min read
The Business Analyst’s Guide to Successful Solution Adoption
As Business Analysts, we play a critical role in understanding the needs of our stakeholders and ensuring successful project outcomes....
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Retha Fraser
Nov 27, 20232 min read
Unlocking the Power of Agile: The Impact of Retrospective and Review Ceremonies on Business Analysts' Success
Introduction In today's fast-paced business environment, organizations must adapt quickly to remain competitive. One approach that has...
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Retha Fraser
Sep 25, 20233 min read
Beyond Technical Expertise: The Soft Skills Every Business Analyst Should Possess
Introduction In the world of business analysis, technical expertise is often the focus when it comes to skill-building and career...
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Reggie Musonza
Aug 21, 20233 min read
Business Analysis Core Concept Model (BACCM) – Fostering a systems thinking mindset
Introduction Business analysts enable change in enterprises. In their role, they define needs, recommend solutions that deliver value to...
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Retha Fraser
Aug 7, 20233 min read
Traditional vs Agile Business Analysis: Embracing the Best of Both Worlds
Introduction Business Analysts play a critical role in any project, helping to bridge the gap between the business and the technical...
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Retha Fraser
Jul 31, 20233 min read
Silent Impact: Unlocking Effective Communication Skills for Business Analysts
Introduction This morning, I sat in a meeting where we conducted a survey among our fellow business analysts to identify areas for...
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Retha Fraser
May 22, 20233 min read
Imposter Syndrome and Burnout: A Dangerous Combination for Business Analysts
Introduction Imposter Syndrome is a pervasive psychological phenomenon that affects professionals from various fields, including business...
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Retha Fraser
May 15, 20232 min read
Top 5 Must Do's and Don'ts For New Business Analysts
Introduction Starting a new career as a business analyst can be both exciting and overwhelming. As a new business analyst, you may be...
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